Overview of the organization of Wal-Mart Essay

Today, one of the close to common places known to everyone (Except genus Paris Hilton) is Wal-Mart. Last year, Wal-Mart had revenues of $191 billion and has 1,283,000 employees, as of 2002. Wal-Mart is the largest retail store in the unify States, and is larger than any other retail chain in the world. before long Wal-Mart operates over 4,150 retail facilities globally. According to the Fortune 500 index of the wealthiest and most powerful corporations in the world, Wal-Mart holds the number one spot, ranked by its perfect sales. The order is ranked as the second most admired company in the world by Fortune (www.fortune.com). With all these numbers, you would think they had a long drawn out plan with goals as long as their success, but when surface-to-air missile Walton created Wal-Mart in 1962, he declared that three form _or_ system of government goals would define his business respect for the single(a), service to customers, and striving for excellence (www.walmart.com). c ardinal very short, but successful goals, which have been working since.As I researched goals and planning, Wal-Marts goals are not the standard goals that I found. In the textbook there is information concerning characteristics of goals.Characteristics of Well-Designed Goals1) create verbally in terms of outcomes alternatively than actions.2) mensurable and quantifiable.3) Clear as to a clipping barf.4) Challenging yet attainable.5) Written down.6) Communicated to all necessary organizational members.Management (Page 166 Para. 1)As we redirect to Wal-Marts goals, we fundament see that they would not be defined as well designed. non many of the six characteristics would fit Sam Waltons goals.1) Respect for the individual This could not be considered for outcomes rather than actions nor is it mensural and quantifiable. It contains no time frame and I hardly consider respect as a challenge. heretofore the goals were written and have been communicated to all employees. When i t comes to the respect from Wal-Mart stores many individuals experience Sam Walton has lost his sight. I researched what others had to say about the goals. Everyone says the store really got drear after Sam died, one individual explains. http//members.aol.com/walmopboy/abuse/strl.htm (Look Before You Leap)The grade contains articles customers and employees have posted about the treatment they have received at various Wal-Mart stores.2) Service to customers Once again this fits only the last twain characteristics explained. It is written and has been communicated.3) Striving for excellence This, compared to the other two fits the characteristics best. It could be considered for outcomes rather than action, and could be considered challenging. It is not measurable and quantifiable, nor clear as to a time frame. However, it is once again written down and communicated to the employees.When I researched how well these goals were communicated to the employees, I found that they are printed on the hiring paperwork. Once the paperwork is complete the employees do not see or receive the goals. Therefore, I do not bump the goals are communicated effectively among the employees and organization. In order for the goals to be achieved, I feel the employees must be aware of Sam Waltons sight.I conceptualize the first step to achieve these goals effectively would be to instill them inwardly the employees. They should be explained clearly and constantly. They should also be printed, in clear sight. This would patron toremind employees and show customers their attitudes. I also feel that the goals should have a clear time frame and measurable. For example In one year, fill out complaints to less than 20 per store. There should be some way to look the goals are being reached. By setting time frames and a measurable form the store can see how well or fantastic they are doing.Resources1) Wal-Mart Homepagehttp//www.walmart.com/Accessed 18 July 20042) Fortunehttp//www. fortune.com/fortune/Accessed 18 July 20043) Wal-Mart Horror Stories recitalhttp//members.aol.com/walmopboy/abuse/strl.htmAccessed 19 July 20044) Robbins, Coulter (2005) Management Eighth Edition top(prenominal) Saddle River, NJ Pearson Custom Publishing